IT Project Analyst/ Customer Success Manager

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Location

Jodhpur/IND

Employment Type

Full-Time

Department

Engineering

Experience

Required/1 year

Compensation Range

Best as per market standards

Apply Now

Role Overview

As a Project Analyst at Coozmoo Digital Solutions, you’ll help businesses grow by building strong client relationships and driving measurable results. Acting as the bridge between clients and internal teams, you’ll ensure requirements are clearly understood, documented, and executed effectively.

You’ll collaborate closely with clients to gather requirements, share timely updates, and serve as a trusted advisor. Internally, you’ll coordinate with cross-functional teams to align on objectives, maintain communication, and ensure smooth project delivery. This role calls for proactive ownership, strategic thinking, and adaptability — balancing client satisfaction with business growth while fostering trust, collaboration, and long-term success.

What You’ll Do

• Coordinate and manage IT projects from requirement gathering to delivery

• Collaborate with technical teams to define scope, timelines, and deliverables

• Translate client needs into clear technical requirements and documentation

• Track progress, identify risks, and ensure timely resolution of issues

• Conduct testing, quality checks, and ensure deliverables meet client expectations

• Communicate updates, feedback, and milestones effectively with clients and teams

You’ll Shine Here If You

• Have strong analytical, documentation, and coordination skills

• Can bridge communication between clients and technical teams effectively

• Think critically, solve problems efficiently, and adapt to changing priorities

• Are detail-oriented, proactive, and accountable for project outcomes

• Stay curious about technology and strive to improve project processes

Why Coozmoo?

Coozmoo Digital Solutions, established in 2019, is a global team based in the US and India that connects brands with their audiences through strategic planning, creative content, and data-informed outcomes. They emphasize curiosity, collaboration, and innovation, working closely with clients from initial concept to final delivery to address challenges and achieve impactful results.

The company fosters a culture that values great people, creativity, openness, and teamwork, all within a fun and flexible environment. Coozmoo provides its employees, regardless of experience level, with the necessary resources and autonomy to perform at their best daily.

Culture @ Coozmoo

At Coozmoo, we value honest teamwork, meaningful growth, and real impact. Transparency and trust guide us. Collective success matters more than individual wins. Fresh ideas and honest feedback are our norm. We take ownership—from concept to results.

Working here means a fast-paced, purposeful environment with partnerships between clients and your team. You’ll find supportive conversations, respect, creativity, and learning at every turn. Diversity and inclusion are core to who we are.

Benefits You’ll Love

• Experience a consistently positive environment that values your contribution, meaning, and impact every day

• Collaborate with the leadership team on global projects and access upskilling opportunities through premium training modules, courses, and mentorship programs

• Enjoy flexible schedules and generous paid time off (PTO) to stay refreshed, focused, and maintain a healthy work-life balance

• Paid maternity benefits and parental leave to support new parents during important life milestones

• Provident Fund (PF) and Employee State Insurance (ESI) to avail statutory financial and medical benefits

• Receive regular recognition, referral bonuses, and competitive compensation for your dedication and contributions

• Celebrate your milestones and loyalty with a retention bonus equivalent to two months’ salary upon completing two years with us

• Celebrate personal achievements — including a special bonus on your marriage while being part of our team

Who Can Apply

You have a background, certification, or hands-on experience in Information Technology, Computer Science, or related fields, with a knack for managing projects and understanding client requirements. Your organizational skills, attention to detail, and problem-solving mindset set you apart.

Experience in IT project coordination, software development cycles, or technical documentation is a plus. If you enjoy bringing structure to ideas and helping teams deliver seamless digital solutions, Coozmoo is the right place for you. Join us and help turn technology into impact.